Nagabay believes your personal data belongs to you alone. This policy clearly explains what information we collect, why we collect it, how we keep it secure, and what your rights are.
Nagabay takes the security of your information seriously. The cards below summarize the key points at a glance.
We collect your name, email address, mobile number, and transaction details. Your browsing patterns are also analyzed to improve your gaming experience.
Nagabay keeps your data secure through 256-bit SSL encryption, regular security audits, and strict access controls.
You have the right to view, correct, and request deletion of your data. Exercise these rights at any time through Nagabay support.
Nagabay never sells your data. Only limited information is shared with partners who directly support the delivery of our services.
Nagabay uses cookies to enhance your experience. Essential cookies are always active; optional cookies are under your control.
For any privacy concerns or complaints, contact the Nagabay support team directly. We take all complaints seriously.
Nagabay's (hereinafter referred to as "we", "us", or "the platform") Privacy Policy applies to all users of our website and mobile app. By creating an account or using our services on Nagabay, you are deemed to have accepted this Privacy Policy.
We don't see privacy as merely a legal obligation — it is a fundamental responsibility we owe to our users. NagabayKeeping the information you provide on - safe is our top priority.
This Privacy Policy is part of our Terms and Conditions- is part of. Reading both documents together will give you a complete understanding of Nagabay's full policies.
This policy is published in Bengali. The English version shall prevail for legal interpretation. If you have difficulty understanding any part of this policy, the Nagabay support team is happy to assist.
Nagabay collects two types of information — data you provide directly, and data collected automatically as you use the platform.
| Type of Data | Example | Reasons for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC verification, age confirmation |
| Contact Information | Email, mobile number | Account communications, OTP |
| Financial information | Mobile banking number, bank account | Payment Processing |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Gaming activity | Game history, bet amounts | Responsible Gaming Monitoring |
Nagabay does not collect sensitive information such as religion or political views, nor does it have any reason to do so.
Nagabay collects information in several ways:
Nagabay never accesses your device's microphone, camera, or location without your permission.
Nagabay does not use your information for any vague or undefined purposes. Below is a clear breakdown of exactly why we need your data:
Nagabay may send you marketing communications (email/SMS). You can opt out at any time through your account settings or by contacting support.
Nagabay follows the highest industry standards to protect your information. Our security measures include:
How long your data is retained: Data from active accounts may be retained for up to 5 years after account closure for legal reasons. After that period, your data is securely deleted.
In the event of a data breach, Nagabay will notify affected users within the legally required timeframe and take all necessary protective measures.
Nagabay does not sell your data. Never. However, in limited circumstances, information may be shared with third parties:
We have data processing agreements with all third-party partners, ensuring they use your information solely for specified purposes.
Nagabay never sells or transfers your information to advertisers or data brokers.
Nagabay uses cookies and similar technologies (local storage, pixels). Cookies are small text files stored on your device.
You can delete or block cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
As a Nagabay user, you have the following rights:
You may request to know what information Nagabay holds about you.
If any of your information is incorrect, you may request a correction.
You may request deletion of your data under certain circumstances. However, some data may need to be retained for a specified period due to legal obligations.
You may object to marketing communications or profiling.
You may request an export of your data in a readable format.
To exercise any of these rights, contact the Nagabay support team. We typically respond within 30 business days.
Nagabay is strictly not intended for anyone under the age of 18. We do not knowingly collect data from or provide services to minors.
If a parent or guardian suspects their child is using Nagabay, please contact our support team immediately. We will take prompt action.
Nagabay may update this Privacy Policy from time to time. For significant changes, we will notify users via email or platform notification.
Continued use of the platform after any changes takes effect constitutes your acceptance of the updated policy. We recommend reading any policy update notifications you receive.
For any privacy-related questions, concerns, or complaints, please reach out to the Nagabay support team via live chat or email. We aim to respond within 48 hours.
Our contact details: [email protected] (Email — not clickable, please type manually)
Now that you know our commitment to protecting your data, go ahead and register on Nagabay with confidence and enjoy the best gaming experience.